1. Information We Collect
1.1 Personal Information
When you create an account or make a purchase on Features.win, we may collect:
- Username and email address
- Payment information (processed securely through third-party providers)
- Hardware identifiers (HWID) for product activation and anti-piracy measures
- IP address and device information
- Usage data and activity logs
1.2 Automatically Collected Information
We automatically collect certain information when you use our services:
- Browser type and version
- Operating system information
- Access times and frequency of use
- Pages viewed and links clicked
- Technical diagnostic data
2. How We Use Your Information
We use the collected information for the following purposes:
- Providing and maintaining our gaming enhancement services
- Processing payments and managing subscriptions
- Preventing unauthorized use and protecting against fraud
- Providing customer support and technical assistance
- Improving our services and developing new features
- Communicating updates, security notices, and service announcements
- Enforcing our Terms of Service and other policies
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- Payment Processors: We share payment information with secure third-party payment processors to complete transactions
- Legal Requirements: We may disclose information when required by law or to protect our rights and safety
- Business Transfer: In case of merger, acquisition, or sale of assets, your information may be transferred
- Service Providers: We may share data with trusted service providers who assist in operating our platform
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Secure hosting infrastructure with monitoring
- Regular backups and disaster recovery procedures
Note: While we strive to protect your information, no method of transmission over the internet is 100% secure.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and login status
- Analyze website traffic and usage patterns
- Improve user experience and service functionality
- Prevent fraudulent activities and enhance security
You can control cookie preferences through your browser settings. Please refer to our Cookie Policy for detailed information.
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain security and prevent fraud
Account data may be retained for up to 3 years after account closure for legal and security purposes.
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request copies of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data under certain circumstances
- Portability: Request transfer of your data in a structured format
- Objection: Object to processing of your data for specific purposes
To exercise these rights, please contact us using the information provided below.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during international transfers in compliance with applicable privacy laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Displaying prominent notices on our platform
Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
11. Special Considerations
11.1 Gaming Enhancement Services
Our services involve gaming enhancement software that may:
- Interact with third-party games and applications
- Collect technical data for compatibility and functionality
- Require elevated system permissions for operation
11.2 Age Restrictions
Our services are intended for users aged 18 and older. We do not knowingly collect personal information from minors under 18 years of age.
11.3 Third-Party Games
We are not responsible for the privacy practices of third-party games or platforms. Please review their respective privacy policies.